IT’S OUR CUSTOMER
By Britt Damkjaer
Hardcover in color, in English, 408 pages.
€ 64,- ex. VAT NOW € 51,20 ex. VAT
Benefit now from a 20% anniversary discount and buy more copies for your team. The discount gets deducted at the check-out. Enjoy!
IT’S OUR CUSTOMER is the must-have reference book.
Whether you are implementing CRM and customer programs or undergoing a major digital transformation in your company, there is a need for strong leadership and a joint effort to succeed in anchoring new initiatives and collaborating intelligently and efficiently to create customer value.
The book guides you to lead your organization through change and pay attention to essential efforts that ensure a shared mindset and customer responsibility across teams that create more sales through better customer experiences – and, most importantly, make your employees thrive with it!
PRAISE FOR IT’S OUR CUSTOMER
What my readers say about the book
Sign-up for webinars, podcasts and events
Program for Q4 2021 – Q1 2022
Previous Events in 2021
Always available to you
I’m interviewed by Neil Benson, Customery, Australia on topics from my book.