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Exclusive Launch Webinar
April 28, 2021 14.00-15.00 (12.00 pm GMT)

Britt Damkjaer 
Expert in CRM & Customer Excellence

Achieve successful CRM with a collective customer mindset

More than ever, customer experience is a top priority for most executives searching for more efficient and intelligent ways to manage customers and build and enhance customer value.

In particular, the global pandemic has speeded up the demand for the digital transformation of new business solutions and new ways of building and managing customers. It has intensified the need to succeed with CRM and customer programs.

Whether you’re about to kickstart a digital transformation, new customer initiatives, or struggling with CRM adoption, it requires strong leadership, changes management, and in particular, a collective customer mindset to succeed with it.

If you would like to succeed with just that, join the webinar


  • Get wiser on WHY a collective mindset is so crucial to achieving successful CRM

  • Recognize your project on the change journey and gain insights on how to engage your team

  • Strengthen your change management capabilities to enhance the collaborative efforts in a more hybrid work environment to managing and creating better customer experiences 


I have invited two special guests, exclusively for this launch webinar, who will join and give you additional insights and recommendations to get in better shape to transform your business.

There will be questions and polls to make a dynamic and engaging session


  • Understanding the change journey together is a prerequisite to build up a collective mindset

  • Engagement accelerates the CRM adoption and acceptance of a joint customer responsibility to create better customer experience

  • Acknowledge that: CRM = A (CHANGE) JOURNEY

You’ll get a rebate code during the webinar to get 15% discount on the book, and free shipping when buying more than 3 books for your team. 

Look forward to seeing you at my webinar

Britt Damkjaer

Register Now

Save your seat: 28th of April 2021 at 14.00 (UTC +1)